Terms & Conditions
When you make a purchase, we collect your name, contact information, credit card information, as well as information about your current purchase and we keep information on your purchase history. This information is used by us and/or our agents: to support your interaction with our site, to deliver your purchases and to contact you again about other services and products we offer. We DO NOT share your name or contact information (including e-mail, telephone and physical address) with other companies. American Skillet Company will not contact you except in a customer service capacity as a result of information you provide via this site.
For Web site visitors who do not make purchases or otherwise identify themselves… If you do not sign on to our Web site, our Web server does not have access to personally identifiable information about you. It does not know your e-mail address unless you volunteer it. American Skillet Company will not contact you except in a customer service capacity as a result of information you provide via this site.
While we use all reasonable efforts to safeguard the confidentiality of your information, American Skillet Company will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. American Skillet Company also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users of its Web site. Any changes or updates will be effective immediately upon posting to the American Skillet Company web site.
American Skillet Company reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other American Skillet Company Web site users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.
All orders will be shipped with-in 5 to 10 business days upon receipt of order. Delays due to product availability will be communicated at the time of order. Orders will ship via US Postal Service Priority Mail, UPS, or Fed Ex. Normal delivery is 3 – 5 days from date of shipping. Special shipping requests can be accommodated if mentioned at the time the order is placed. Shipping cost are calculated into the total sale based on the published rates.
If you are not totally satisfied with your purchase, please let us know by calling us at 608-308-1113. Should you encounter any product from American Skillet Company that fails to perform according to specifications, contact us at 608-308-1113 immediately. If found to be defective in either material or workmanship, we will gladly credit your account or replace the product at no charge. In order to better maintain our standard of quality, we reserve the right to inspect any defective product. We are committed to your satisfaction.
Our Business Partners
Any personal information that you may share with us (and with the business partners that help this site function or assist us in fulfilling your order) is kept absolutely private. In no instance are these business affiliates allowed to use your personal information for any other purpose. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency.